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Policies

Shipping Policy

Last updated: March 1, 2026

Shipping Rates

MethodDelivery TimeCost
Standard Shipping5-8 business days$5.99 (Free over $50)
Expedited Shipping2-3 business days$12.99
Express Shipping1-2 business days$24.99

Processing Time

Orders are typically processed within 1-3 business days after payment confirmation. During high-demand periods (especially around July 4th, 2026), processing times may be extended by an additional 1-2 business days. You will receive an email confirmation with tracking information once your order ships.

Made-to-Order Items

Some of our products are made to order. These items may require an additional 2-5 business days for production before shipping. The total delivery time for made-to-order items is the production time plus the selected shipping method's delivery time.

Free Shipping

Standard shipping is free on all orders of $50 or more within the continental United States. Free shipping is applied automatically at checkout — no coupon code needed.

Shipping Locations

We currently ship to all 50 US states and Washington, D.C. International shipping is not available at this time. We are working to expand our shipping options and will update this page when international shipping becomes available.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with a tracking number. You can track your package directly through the carrier's website. If you have questions about your shipment, please contact us with your order number.

Delivery Issues

If your package is lost, damaged during transit, or significantly delayed, please contact us within 14 days of the expected delivery date. We will work with the shipping carrier to resolve the issue and may reship your order or issue a refund.

Please ensure your shipping address is correct at the time of order. We are not responsible for packages delivered to incorrect addresses provided by the customer.

PO Boxes & APO/FPO

We ship to PO Boxes and APO/FPO addresses via USPS. Please note that expedited and express shipping options may not be available for these addresses, and delivery times may vary.

Questions?

For shipping inquiries, please contact our support team or email us at support@250americabirthday.com.