Privacy Policy
Last updated: March 1, 2026
1. Information We Collect
We collect information you provide directly when you:
- Create an account or place an order (name, email, shipping address, phone number)
- Subscribe to our newsletter (email address)
- Contact us through our contact form or email
- Leave a review or interact with our site
We also automatically collect certain information when you visit our Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and access times through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send marketing communications (with your consent), including newsletters and promotions
- Improve our website, products, and services
- Detect and prevent fraud
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Production partners to produce and ship your orders
- Payment processors to handle transactions securely
- Shipping carriers to deliver your orders
- Analytics providers to help us understand site usage
- Law enforcement when required by law or to protect our rights
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.
5. Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmission, secure payment processing, and restricted access to personal data. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order data is retained for at least 7 years for accounting and tax purposes.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Request a portable copy of your data
- Withdraw consent where applicable
To exercise any of these rights, please contact us. We will respond within 30 days.
8. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information. To make a CCPA request, contact us at the information below.
9. Children's Privacy
Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "last updated" date. We encourage you to review this policy periodically.
12. Contact Us
For privacy-related questions or requests, please contact us or email us at privacy@250americabirthday.com.